Platform Onboarding Manager

Managing sustainability data and key measurements is increasingly important and complex. Position Green offers SaaS software for data management in order to fast-track business sustainability transformation. They are in a strong scaleup phase and are now looking for new talents to join the Customer Success team and support new customers to make the most out of the Position Green Platform. Applications are reviewed continuously!

About Position Green

Position Green is a leading sustainability partner with a mission to revolutionise how businesses integrate sustainability. Their suite includes SaaS software for data management, strategic advisory and e-learning services, all aiming to make sustainability actionable and measurable, supporting businesses to fast-track their sustainability transformation whilst also strengthening their competitiveness and long-term survival.

They are now looking for service savvy talents with an interest in sustainability careers join in the roles of Plaform Onboarding Managers.

Role and Responsibilities

In the role of Platform Onboarding Manager, you will have the main responsibility for customers’ onboarding to the Position Green Platform, including project management and ensuring a high quality on their measure structure in the Position Green Platform. To achieve this, you will work closely with both the product and the customer. Reporting to our Customer Success Team Lead, you will be part of a team full of knowledge, ambition, and fun, always aiming for excellence in customer service.

As a Platform Onboarding Manager, you will mainly:

• Manage the onboarding of the customer’s sustainability data into the Position Green Platform so that it corresponds to their needs in collaboration with a Platform Onboarding Analyst.
• Support in sustainability-related matters according to the customers’ needs.
• Run meetings throughout the onboarding process in an efficient manner.
• Be the point of contact for questions from all stakeholders (customer, partners, and others) related to the development of the measure structure.

Qualifications and merits

To thrive in this role, we believe that you enjoy driving your own projects and see the importance of meeting customers’ needs. Customer success and service is key and if you also have some sustainability experience the role will fit you well. Ideally, you meet the following criteria:

• Experience in customer service, customer success or project management in a B2B environment, preferably SaaS related
• Keen interest and some experience within sustainability
• Degree (BSc minimum) within a relevant field such as business, economics, environmental studies, or similar
• Professional proficiency in English, in both verbal and written communication.

It is also meritorious with:

• Understanding of calculations of greenhouse gas emissions and emission factors
• Experience in sustainability reporting, according to common standards such as ESRS, GRI, GHG Protocol, CDP, or TCFD
• Additional language skills in Swedish or German

As a person, you are skilled at managing your time and working in several parallel work streams. You thrive in a collaborative environment where teamwork and a shared commitment to positive change drive success. And you are a doer who can dive into details as well as truly understanding and delivering according to the customer’s needs.

Grow with Position Green

You will work with leading sustainability experts to deliver services with a positive impact. There will be lots of opportunities to grow with the company, develop your competencies and progress into new roles along the way. The inclusive, diverse, and uplifting culture encourages collaboration and innovation, providing a supportive environment for your professional journey.

Terms

Location: At Position Green’s office in either Malmö or Stockholm.
Start: Available immediately or upon agreement
Recruitment process: Sustainergies will screen applications as they come in and schedule first interviews as soon as possible. If there is a role fit, there will be another Business case interview with Position Green and a final meeting before employment.